• Knowledge locked in senior consultants’ heads and not documented
• Inconsistent service playbooks across teams, markets, and partners
• Proposal and SOW creation is slow, repetitive, and error-prone
✓ 60% faster time-to-publish for service how-to guides within 30 days
✓ 25% lift in MQL-to-opportunity conversion from educational assets
✓ 40% reduction in onboarding time for new consultants and partners