How to Write a E-commerce & Retail how to guides

Common Challenges

• Translating product features into clear customer outcomes that match shopper intent

• Structuring how-to guides for skimmability on mobile and desktop with clear steps and CTAs

• Maintaining a consistent, on-brand voice across product pages, emails, and help content

Benefits

✓ Higher conversions from clearer value communication and stronger CTAs

✓ Lower bounce rates due to scannable structure and tighter relevance

✓ Faster content production with reusable frameworks and templates